Where we expertly take care of the detail
The world of business mobile can be complex with an increasing number of options like sim only, bundled data, shared data and voice, multi-network and multi sim, to name but a few. At Tancroft, we remove this complexity by tailoring a business mobile solution to your specific business needs and then taking care of everything for you.
A Service Designed For You
No two businesses are the same, and not every end-user is the same either. This is why we start by taking the time to understand your business and your people. How your people want to work is key and our role is to simplify the complex to tailor a business mobile service for you that is easy to understand, cost effective and delivers what you need.
We Cover Everything
We cover every aspect of business mobiles, offering our clients a complete solution. We not only take care of the device and service plan, but we can also help you secure your mobiles with Mobile Device Management (MDM), seamlessly connecting mobiles into your corporate network and telephony and if required, provide ways to boost your signal within your office.
Experts Always There
Whether your employee has lost their phone while abroad or is just struggling to connect, we pride ourselves on always being there for our clients. We don’t route you to some distant contact centre; if you need help you can speak to the Tancroft team 24×7. They are experts in business mobile, but more importantly, they are experts in you – when it comes to support, we like to make it personal.
Ongoing Account Management
Mobile technology continues to advance at a rapid pace and so too do the service options available to businesses. This is why every Tancroft client has an assigned account manager who will pro-actively review the services we provide, ensuring you have the best option for your business, and regardless of the complexities, your billing is accurate, predictable and easy to understand.
Agile & Scalable Communications Aligned To Your Buisness
Cloud Telephony removes the need for you to install and manage specialist equipment in
your premises, providing you with highly flexible and feature-rich business telephony from the cloud. At Tancroft, we tailor a service to your business needs and take care of every aspect for you.
Enabling your people to communicate more effectively through a comprehensive unified communications solution delivered as a service.
Helping you to improve the experience of your customers by streamlining how they are connected to the right person within your organisation.
Telephony For Hospitality
A hosted telephony solution specifically designed for the hospitality sector, delivering both reception and guest services telephony.
We have helped many of our clients to migrate away from legacy ISDN circuits and to gain the benefits of SIP based voice connectivity. By leveraging Voice over IP (VoIP) to connect you to the telephone network you have far greater flexibility on capacity and more choice on numbers. In most cases it also results in significant cost savings.
Agile & Scalable
By making the move to cloud telephony, not only do you gain access to a comprehensive range of communication capabilities, you also gain agility and scalability. If you grow your team, you simply subscribe a new user, and if your team was to shrink, you simply scale down your service. You have the agility to align capability to business need, enabling you to decide which features you provide to mobile workers, home workers or customer service agents, rather than a one size fits all.
Fully Managed Service
With Cloud Telephony from Tancroft you gain the peace of mind of a fully managed service. We look after your business communications for you, ensuring that calls are routed as you require, every user is set-up with the capabilities that they need. We proactively manage your service ensuring it is not only dependable, but works in the best possible way to deliver value to your business.
Dependable Voice And Data Connectivity For Your Business
We help you to keep your business online and your people talking with a broad portfolio of voice and data connectivity services. Our team of specialists take the time to understand your needs and tailor a connectivity package for your business.
ADSL, FTTC, EFM & Ethernet Circuits
We offer our clients an extensive range of data connectivity services ranging from ADSL and FTTC through to dedicated and non-contended ethernet circuits. We also help our clients to design resilience into their data connectivity with secondary circuits or 4G failover as standard.
Managed MPLS Networks
For our clients who are operating across multiple sites, we offer a fully managed MPLS network service to deliver a highly reliable Wide Area Network (WAN). This service takes advantage of our broad range of connectivity options to provide the right bandwidth to each site while delivering a proactively monitored and managed private network.
“MFB have used Tancroft Communications for our mobile telephone requirements for the past 2 years, within the first year with Tancroft we made substantial savings and continue to do so going forward, when compared to our previous provider. We at MFB Solicitors, find their Account Management/Customer Services Teams, 1st class, they are always friendly and attentive, giving us fast and efficient service, a real pleasure to work with."
Paul Whiting, MFB Solicitors
“Tancroft have been our chosen telephony provider for over 5 years. Their mobile and fixed line product sets are expertly supported with great attention to detail by a knowledgeable and dedicated team. We’ve developed a strong working relationship and trust them to deliver as they really understand our business."
Mick Bright, Faber & Faber
“I have been working with Tancroft for a number of years, and my team and I have always found their friendly, flexible, and pragmatic approach refreshing in a crowded and often pushy market. Tancroft have always demonstrated a real commitment to working with Four, and their ability and willingness to react and adapt to Four’s evolving and growing needs continues to impress. Tancroft are a key partner to Four, and I would not hesitate to recommend them."
Jake Fraser, Four Communications Group